Free standard U.S. shipping on orders over $75

Delivery & Returns

SHIPPING

Le Colibri Skincare will ship your order to destinations within the 50 United States and Canada. Currently, we are not offering international shipping options. Your order will be shipped either from our USA facility to you. When your purchased item(s) has been shipped, Le Colibri Skincare will provide you a shipping confirmation, from which you will be able to track your order at any time. The cost of shipping your order will be calculated at checkout and depends on the total order amount. Le Colibri Skincare uses a flat shipping rate for standard deliveries within the USA and Canada – please refer to the chart below:

 

ORDER TOTAL

SHIPPING COST

 $75 or more

FREE!

 

DELIVERY TIME

Most items are in stock and available for immediate delivery unless otherwise noted. All orders will be shipped within 2-3 business days. Therefore, your shipment(s) will be delivered to you within 3-7 business days unless otherwise indicated in the shipping information section on the specific product page. When calculating the estimated transit time for your shipment, once your order has shipped you will receive an email confirmation with the tracking information which will guide you as to the delivery timeframe for your order. Should you have any specific requests regarding your shipping, please feel free to contact us at: contact@lecolibriskincare.com or call at : +1.323.879.9339

DUTIES AND TAXES

For purchases within the USA, Le Colibri Skincare will collect sales tax on behalf of our merchant partners as applicable by law. These sales taxes will be forwarded to our merchant partners to pay state sales taxes in accordance with the law. Any order shipping to Canada is subject to import duties and/or taxes, which are the sole responsibility of the buyer to pay, as directed by Canadian law. Le Colibri Skincare holds no responsibility for paying any duties and/or taxes.

RETURNS

For safety reasons, all personal care items, are FINAL SALE and not eligible for return unless otherwise defective, damaged, unused or unopened. In this case, you will have 14 days from the shipping date or in-store purchase to ask for a return or an exchange (In-store returns and exchanges require a receipt). Used or opened items can be returned for a store credit in the full amount paid for the item - including taxes.
Items in our Gift category will be considered for return, if they remain in new, unworn, unwashed and original condition.
In the event that you require an exchange or return, please contact us at: contact@lecolibriskincare.com or call at: +1.323.879.9339 and we will be happy to discuss your needs. When possible, please include original packaging with your return shipment, along with your original sales receipt. 

All return shipping fees are the responsibility of the customer.

  • Upon approval, Le Colibri Skincare will email you a return label with shipping instructions. You must return the merchandise within 72 hours of receipt of return authorization.
  • Once return shipment is received and inspected by our warehouse to ensure saleable condition, you will be issued a full refund less return shipping fees, in the form of original payment within 72 hours.
  • Merchandise that you purchased from locations other than this website will not be accepted.

We DO NOT accept returns for products purchased on sale.

GIFTS

Should you receive a gift purchased through Le Colibri Skincare and wish to exchange or return it, please follow the same procedures as above. All return criteria as stated above applies to gifts as well. If you wish to return the item, we will issue you a Gift Card to Le Colibri Skincare to be used for future shopping adventures!